Customer Service

Shipping Rules and Restrictions

  • Orders are shipped on business days only. Business days are Monday-Friday, excluding public holidays in Malaysia.
  • Shipping and Returns are free and delivery is only available within Malaysia.
  • You will be billed immediately for all successful orders and will be notified through an email confirmation.
  • Please contact our Customer Service team at 1800 817 741 or email us at help@tumi.my, if you have any questions.